Privacy Policy


SNA Technologies("SNA Technologies," "we," "us," or "our") ,we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and secure the information you provide when interacting with our websites, mobile apps, and services. Our commitment is to use your data solely for the purpose of delivering the service you have chosen. This Policy also covers your rights to access, modify, and withdraw consent to your personal information. Any terms mentioned here but not defined will have the same meaning as defined in our Terms and Conditions, available at [link to Terms and Conditions]. It's important to note that throughout this Policy, references to personal information include sensitive personal data or information, as required by applicable privacy laws.


Our Website and Mobile Apps, Including but Not Limited to:



Please read this Privacy Policy carefully, as it governs how you use our website or its affiliate products. If you do not agree to this Privacy Policy, please do not use our services.


Notice to End Users

Information We Collect


We may collect certain personally identifiable information ("Personal Information") from you when you voluntarily provide it to us through various means, including but not limited to:


1. Contact Information: When you fill out a form on our Website, such as the "Contact Us" form, we may collect your name, email address, phone number, and any other information you choose to provide.


2. Usage Data: We may automatically collect certain information about your visit to our Website, including your IP address, browser type, referring/exit pages, the date and time of your visit, and other analytical information. This information is used to analyze trends, administer the site, track user activities, and gather demographic information to improve the overall user experience.


Cookies and Similar Technologies


We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information and enhance your experience on our Website. Cookies are small files that are placed on your device to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of our Website may become inaccessible or may not function properly.


Use of Information


We may use the information we collect from you for various purposes, including but not limited to:


1. To provide, maintain, and improve our Website and services.

2. To respond to your inquiries, questions, and requests.

3. To personalize your experience and tailor content and advertisements to your interests.

4. To send you promotional information, updates, and newsletters if you have subscribed to our mailing list.


Disclosure of Information


We may disclose your information to third parties in the following circumstances:


1. Service Providers: We may engage third-party companies or individuals to perform certain services on our behalf, such as website hosting, data analysis, and customer support. These service providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


2. Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests from public authorities.


International Transfer

Personal data collected by us may be stored and processed in your region and in any other country where the Company, its affiliates, or its data sub-processors operate facilities. To facilitate our global operations, we may transfer and access such information from around the world, including from other countries in which the Company has operations. A list of our global offices is available here [insert link to global offices]. This Privacy Statement shall apply even if we transfer Data to other countries.


Currently, the Company and its data sub-processors have data centers in the United States, Europe, United Kingdom, India, Singapore, and Japan.


The data we hold may also be processed by employees operating in the countries listed above; such staff may be engaged in, among other things, product development, IT training , Placement and customer and technical support. The data protection and other laws of these countries might not be as comprehensive as those in your country. By submitting your data and/or using our services, you consent to the transfer, storing, and processing of your data in these countries.


Note to our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts to help ensure your rights and protections travel with your data. By submitting your data and/or using our services, you consent to the transfer, storing, and processing of your data in these countries.


Use of your Personal Information and Other Data

SNA Technologiesuses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you. We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non-PII) to help us better understand our users and to improve the content and functionality of our site.


Personal Identifiable Information

We may collect the following personal information from you in the following situations:


When you visit our website and voluntarily provide the following information via one of our contact forms, via a chat as part of a purchase of one of our courses or when you register on our site:

- Contact Information, such as name, email address, mailing address, phone number, IP.

- Information about your business, such as company name, company size, business type.


Users may, however, visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain site-related activities.


Non-Personal Identifiable Data:

We capture some Non-Identifiable data in our logs. The data in the logs includes:

- Device type

- Browser type

- Location

- Language preference

- Time zone

- Screen size

- Referring/exit pages


Data Security


We take reasonable measures to protect the security of your Personal Information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.


Links to Third-Party Websites


We also gather data from external sources. We take measures to safeguard the data obtained from these sources in accordance with the practices described in this statement, along with any additional limitations imposed by the source of the data. The third-party sources we utilize may change over time, but they have included:


- Data brokers from whom we purchase demographic information to enhance the data we collect.

- Social networks when you grant permission for us to access and use your publicly available data on these networks.

- Enterprise customers who are using our services and where you are an employee.

- Current or past learners who participate in our referral program.

- Service providers that assist us in determining your location based on your IP address, enabling us to tailor certain products to your location.

- Partners with whom we collaborate to offer co-branded services or engage in joint marketing activities.

- Publicly-available sources such as open government databases or other data that is publicly accessible.


Furthermore, we may acquire Personal Information about you from alternative channels like postal mail, telephone, or fax. We may incorporate this information into the data we have already gathered from you via the website in order to enhance the products and services we provide.

Rights to access, correction and deletion of Personal Information

You possess certain rights concerning your Personal Information. These rights include the ability to request access to your Personal Information, verify its accuracy and currency, and request its deletion. However, please note that certain circumstances may exempt specific Personal Information from these requests, such as when we are obligated to retain your Personal Information for legal or regulatory purposes under applicable laws.


Right to access: We acknowledge your right to access your Personal Information at any time. Upon requesting access, we will provide you with reasonable access to the Personal Information we collect about you. However, there may be practical limitations on the extent of information we can provide. For instance, we may restrict access to Personal Information if the effort or expense involved in providing access is disproportionate to the risks to your privacy or if doing so would infringe upon the rights of others under the applicable laws.


Right to correction: We acknowledge your right to rectify, correct, or update any inaccurate or incomplete Personal Information, along with the necessary supporting documentation. You can access the option to edit, correct, or update your Personal Information by logging into your account. Even after making these changes, we may retain older versions of your Personal Information in our databases, access logs, and other records for routine data audits, legitimate business purposes, or to comply with legal or regulatory obligations under the applicable laws.


Right to deletion: We acknowledge your right to have your Personal Information deleted, unless we are required to retain it for legitimate business or legal purposes. We strive to maintain our services in a manner that safeguards Personal Information from accidental or malicious destruction. Therefore, after you delete your personal information from our services, residual copies of information may not be immediately deleted from our active servers or backup systems, which may or may not contain your Personal Information.


Even after your account is deleted or terminated, we retain your Personal Information or any data associated with it for as long as we have legitimate purposes in accordance with applicable laws. This includes purposes such as assisting with legal and regulatory obligations, resolving disputes, and enforcing our agreements. We may retain and disclose such Personal Information or any associated data in accordance with this Privacy Policy and as required by applicable laws.


If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent by submitting a written request to the designated Grievance Officer.


You will have the opportunity to edit, correct, amend, update, or delete your Personal Information or withdraw your consent as follows:


- If you have independently signed up for our Services, you may access, update, or export your Personal Information included in your online account at any time by logging into your account and navigating to your profile, or by contacting us.

- If you are using an enterprise-provided account (such as an Authorized Training Partner or your Employer), please refer to the "Notice to End Users" section for further instructions.


Please note that our procedures for handling requests related to access, correction, and deletion of Personal Information may be subject to verification and legal limitations imposed by the applicable laws.


Cookies and Other Tracking Technologies


The Company, along with our third-party partners, including advertising and analytics partners (listed here), utilize cookies and other tracking technologies (such as web beacons, device identifiers, and pixels) to provide functionality and recognize you across different Services and devices.


The cookies we use can be categorized as follows:


Essential Cookies: These cookies are necessary for the basic functionalities offered by the Site and Service(s). They enable users to remain logged in to the Service(s) and retain relevant information upon returning to the Service(s).


Insight Cookies: These cookies track user activities within the Service(s), aiding us in enhancing the user experience.


Marketing Cookies: These cookies are employed to deliver customized and interest-based advertisements based on your browsing behavior and similar activities on our Websites.


You have the option to configure your computer to receive a warning each time a cookie is being sent or to disable all cookies. This can be done through your browser settings. As each browser is different, please refer to your browser's Help Menu to learn the appropriate method for modifying your cookie settings.


Please note that disabling cookies may result in certain features that enhance your site experience functioning improperly or not functioning at all.


Data Subject’s Rights To Complain


Users in the European Economic Area (“EEA”) and United Kingdom (“UK”)

If you are located in the EEA or UK, you have the right to request access to your data in a portable format and to request the rectification, erasure, restriction of processing, or objection to processing of your personal data. You may contact us via the means stated at the end of this Privacy Policy to submit your request. Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with the relevant Supervisory Authority in your jurisdiction, if you have concerns about our collection and use of your personal information that we cannot solve to your satisfaction.

Personal data is also processed outside of the UK, Switzerland, and the EEA by us, or our service providers, including to process transactions, facilitate payments, and provide support services as described in the privacy policy “Use” and “Share” section. We use Standard Contractual Clauses adopted by the European Commission to facilitate transfers of personal data from the EEA to third countries and have entered into data processing agreements with our
service providers or third parties to restrict and regulate their processing of your data. By submitting your data or using our Services, you consent to this transfer, storage, and processing by us and our sub-processors.

Users in Singapore

If you are a Singapore resident and you have a complaint, you may refer it to the office of the PDPC, as PDPC serves as Singapore’s main authority in matters relating to personal data protection and represents the Singapore Government internationally on data protection related issues. You may complain through PDPC | Report a Personal Data Protection Concern for breaches related to collection, use, disclosure and protection of personal data.

Users in California

If you believe a business has violated the CCPA, you may file a consumer complaint with the Office of the Attorney General. If you choose to file a complaint with the Office of the Attorney General, explain exactly how the business violated the CCPA, and describe when and how the violation occurred.
Only the Attorney General can file an action against businesses and using consumer complaints and other information, the Attorney General may identify patterns of misconduct that may lead to investigations and actions on behalf of the collective legal interests of the people of California. Please note that the Attorney General does not represent individual California consumers hence cannot represent you or give you legal advice on how to resolve your individual

Users Other than US

In order to provide the Services to you, we must transfer your data to the United States and process it there. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.


Cookies and Other Tracking Technologies


The Company, along with our third-party partners, including advertising and analytics partners (as listed), employ cookies and other tracking technologies (such as web beacons, device identifiers, and pixels) to offer functionality and recognize users across various Services and devices.


The types of cookies we utilize are as follows:


Essential Cookies: These cookies are necessary for the fundamental functionalities provided by the Site and Service(s). They assist in maintaining user authentication within the Service(s) and remembering pertinent information upon subsequent visits.


Insight Cookies: These cookies track user activities within the Service(s), aiding in the enhancement of user experience.


Marketing Cookies: These cookies are utilized to deliver personalized and interest-based advertisements based on users' browsing behavior and other similar activities on our Websites.


You have the option to configure your computer to receive a notification each time a cookie is sent or to disable all cookies. This can be done through your browser settings. Please refer to your browser's Help Menu for the appropriate instructions on modifying your cookie preferences, as each browser may have different procedures.


Kindly note that disabling cookies may result in certain features that contribute to the efficiency of your site experience functioning improperly or not functioning at all.



We collaborate with third parties to oversee our advertising efforts on external websites. These third-party partners may employ technologies, such as cookies, to collect information about your interactions on our Website and other sites. This information is used to deliver targeted advertising based on your browsing activities and interests. If you prefer that this information is not utilized for the purpose of serving you interest-based ads, you have the option to opt-out by clicking here (or, if located in the European Union, click here). Please be aware that opting out of this service will not prevent you from receiving generic advertisements; you will still receive such ads.


Analytics & Web-beacons


We utilize third-party software for analytics purposes. All metrics information collected from your usage of the Service(s) is transmitted to our analytics provider. This information is then used to assess how users engage with our website and compile statistical reports on user activity for our analysis. We may also utilize the same statistical analytics tool to track or collect Personally Identifiable Information (PII) associated with you. We utilize this information to maintain, enhance, or expand the functionality of the Service(s) and personalize the user experience. Aggregated information and analysis may be made publicly available at our discretion.


In addition, we and our third-party advertising partners employ technologies such as web beacons to analyze trends, administer the website, track user movements on the site, and gather demographic information about our user base as a whole. We may receive reports from these companies based on their utilization of these technologies, both on an individual and aggregated basis.



Do Not Track.


Certain web browsers, such as Internet Explorer, Firefox, and Safari, offer a feature known as "do not track" or "DNT." This feature relies on a DNT header technology that sends a signal to websites visited by the user, indicating the user's preference regarding tracking. At present, we do not commit to responding to browsers' DNT signals on the Company's websites. This decision is primarily due to the absence of a widely adopted industry standard for DNT, including a consistent interpretation of user intent, among industry groups, technology companies, and regulators. Nonetheless, we prioritize privacy and meaningful choice, and we will actively monitor the progress and implementation of DNT browser technology to assess the adoption of a standardized approach.


Links to Third Party Sites


Our websites may include links to external websites that are not owned or operated by us. Please note that we cannot be held responsible for the privacy practices of such third-party websites. We strongly advise you to exercise caution and review the privacy policies of each website you visit, as well as any third parties involved, to understand their data collection and handling practices.


Public Forums


The Company may offer bulletin boards, blogs, or community threads on its websites where users can interact and share information. Please be aware that any personal information you voluntarily disclose in these forums may be read, collected, or used by other visitors, potentially resulting in unsolicited messages being sent to you. We cannot be held responsible for the personal information you choose to submit in these public forums.


It is important to note that when you share information publicly in these forums, it may be indexed and made searchable by search engines, further increasing its visibility.


Therefore, we advise you to exercise caution and discretion when sharing personal information in these public settings.



Single Sign-On & Other social Media Features


Our websites incorporate social media features, such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs. These features may collect certain information, including your IP address and the specific page you are visiting on our websites, provided we have obtained your consent. In some cases, a cookie may be set to ensure the proper functionality of these features. It is important to note that these social media features and widgets can be hosted either by a third party or directly on our websites. Your interactions with these features are subject to the privacy policy of the company providing them.


Furthermore, you have the option to log in to our websites using sign-in services offered by LinkedIn. These services verify your identity and allow you to share specific personal information with us, such as your name and email address.


Communications from the Websites


We may utilize your email address to send newsletters and/or marketing communications. If you no longer wish to receive such communications, you have the option to unsubscribe by following the instructions provided in the emails you receive or by contacting us at ** Email address**


There are instances where we will send you important announcements related to the Service(s) when necessary. For example, if there is a temporary suspension of our Service(s) due to maintenance, we may send you an email notification. Generally, you may not opt-out of non-promotional communications. If you prefer not to receive them, you may choose to delete your Account.


Information Security


Our Websites and Service(s) implement industry-standard security measures to safeguard against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information, such as credit card details or login credentials, we employ Secure Socket Layer (SSL) encryption to protect that information.


While we make every effort to ensure the security of your personal data, we cannot guarantee the absolute security of data transmitted to our websites or through the Service(s). Any transmission of data is done at your own risk. Once we receive your personal information, we implement strict procedures and security features to prevent unauthorized access.


We adhere to appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction details, and data stored on our Site.


Our website undergoes regular security scans to identify and address any vulnerabilities or known threats, ensuring a safe browsing experience for our visitors. We also conduct regular Malware Scanning.


Your personal information is stored behind secured networks and is accessible only to a limited number of individuals who have special access rights to such systems. These individuals are required to maintain the confidentiality of the information. Furthermore, any sensitive or credit-related information you provide is encrypted using Secure Socket Layer (SSL) technology.




We feature customer testimonials, comments, and reviews on our websites, which may include personal information. Before publishing any testimonial, we obtain the customer's consent to disclose their name alongside their testimonial. If you wish to have your testimonial removed, please contact us, and we will promptly address your request.


For TOGAF® 10th Edition:


We commit to maintaining strict confidentiality of all information pertaining to the Program's examinations that comes under our possession. Any disclosure of the Open Group's examination scenarios, questions, or answers to any third party, except in the regular process of our attendees taking the examinations, will result in the immediate termination of the Agreement and all associated Schedules. Additionally, the Open Group will remove all of our ATCs (Accredited Training Centers) and Affiliates from the Accreditation Register.



Children’s Personal Information


We do not knowingly collect personal information from individuals under the age of 16. If you are under the age of 16, please refrain from submitting any personal information through our websites or Service(s). We strongly advise parents and legal guardians to monitor their children's internet activities and guide them in adhering to this Policy by instructing them not to disclose personal information through our Service(s) or Websites without proper permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through our websites or Service(s), please contact us immediately. We will make every effort to promptly delete such information and terminate the child's account from our databases.



We reserve the right to update this Privacy Policy at our discretion, without prior notice. Any updates will be posted as a notification on the main page of our Site, accompanied by a revised updated date at the bottom of the page. We encourage users to regularly check this page for any modifications, in order to stay informed about the measures we take to safeguard the personal information we collect.


You acknowledge and agree that it is your responsibility to periodically review this privacy policy and stay informed about any amendments. By continuing to use our Websites or the Service(s) after any amendment, modification, or change to this Policy has been posted, you indicate your acceptance of the revised Policy. If you do not agree to the terms of this Policy or any modified version of it, you have the option to discontinue the use of our Websites or Service(s).


Contacting Us

If you have a complaint regarding data privacy, you may contact our Grievance Officer at the details provided below, who is responsible for redressing your grievances: